Help Center
Terms and Conditions
We're here to help. Our Care Team is top-tier.
Terms and Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of https://tryshed.com (the “Site”) as well as all goods and services sold or otherwise facilitated via the Site. This Site is owned and operated by Shed Holdings, LLC. This Site is a telehealth and communications website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Shed Holdings, LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree and represent that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights or the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services and goods available on our Site.
The following services and products are available on or facilitated by our Site:
Telehealth Services
Weight-Loss Solutions
Nutritional Supplements
Health Coaching
Miscellaneous Goods
The services and goods will be paid for in full when they are ordered.
These Terms and Conditions apply to all the services and goods that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services and goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images and we cannot guarantee the accuracy of all services and goods we provide. You agree to purchase services and goods from our Site at your own risk.
We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid unless you have already received the service or product you ordered. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Financial Agreement
Payment of all fees is expected at the time of service or order via the payment method on file.
You hereby authorize payment of medical benefits directly to Shed Holdings, LLC for all services rendered and goods purchased where applicable.
For telehealth services, out-of-pocket payments can be made via credit/debit card, and are due at the time of purchase. Credit/debit card payments can be made directly within the Shed Portal.
You hereby warrant and agree that you understand that all Weight-Loss Programs with Shed Holdings, LLC are monthly subscriptions or subscriptions that renew at regular intervals and are only eligible for cancellation after two months or at the close of your renewal cycles, whichever is longer. You further acknowledge and agree that you must cancel any such Program or other ongoing subscription at least 14 days or more prior to your next billing date, otherwise you will be billed for any products or services included in your Program or subscription and cancellation will become effective after that final billing.
You agree that any appointment cancellation must be made within 24 hours of the scheduled appointment time. Failure to do so may result in the appointment charge being non-refundable and/or may result in a one-time $25 charge.
You agree that a prescription for a particular medication cannot be guaranteed and that being prescribed a medication is up to the discretion of the medical provider at the time of your appointment.
You agree that Shed Holdings, LLC reserves the right to stop, pause, or cancel a treatment plan, program, or other service for an individual at any time.
If you default on your account, you agree that you will be subject to finance and/or legal fees in addition to the total account balance.
You expressly acknowledge and agree to the above financial and cancellation policies. In the case of default payment, you are responsible for full payment of the balance, interest accrued, and any collection costs and legal fees incurred to collect on this account. You understand that insurance may not be accepted by Shed Holdings, LLC for its services. By utilizing the Site, including the ordering and/or purchasing of services or goods, you acknowledge that you have read, understand, and accept the information and conditions specified in this agreement.
Subscriptions
When you purchase a subscription through the Site, you agree that such subscription shall automatically renew and you will be billed until we receive notification that you want to cancel the subscription. All initial subscriptions have a minimum two month requirement before being eligible for cancellation. You must cancel any ongoing subscription at least 14 days or more prior to your next billing date. Failure to timely cancel your subscription will result in your being billed for any products or services including your subscription; your cancellation request will then become effective after that final billing.
Multi-Month Subscriptions
If you enter into a multi-month subscription, you agree that such subscriptions will commence on the start date of the agreement and continue for a minimum term as selected at your time of purchase (the “Minimum Term”), followed by a continuing regular-interval subscription period (together, the “Subscription Term”). You shall be billed for and pay the full amount of the Minimum Term at checkout, which amount may include a discount as reflected in your cart. After the Minimum Term expires, you shall pay the applicable subscription fee monthly or every 28 days during the Subscription Term, depending on the subscription product or service. You further agree to pay the standard pricing then in effect for the Subscription Term throughout the term. Payments shall be automatically billed to your designated payment method. The subscription will automatically renew each month unless either party provides written notice of termination at least 14 days prior to the end of the then-current term. Any cancellation of the subscription must be made in writing, and will be subject to the terms of cancellation and refund presented to you at the time you purchased your Subscription Term. Unless otherwise indicated at the time of purchase, you may receive a one-time, pro-rata refund of the unused portion of your Subscription Term, less fifty dollars ($50) per unused month.
Payments
You agree to pay all fees due for services requested and pursuant to all payment terms presented to you when engaging in transactions. Prices are subject to change at any point at our sole discretion. You will see a prompt for your payment details, such as your credit card information and any promotional codes you may have. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to charge the amount due, including recurring fees associated with Subscription Services (as defined below).
You understand and agree that you are responsible for all fees due to receive health care services and pharmacy services, including any fees charged by the health care organization(s) or provider(s) that provide services to you in connection with the Services. Your payments to Shed may include fees charged by health care organization(s) or provider(s) for health care services and/or pharmacy services, which Shed collects on their behalf. In the event that your credit card expires or Shed, our affiliates, or our third-party payment processors are unable to process your payment, you may receive notice for you to provide an alternative payment method. Neither Shed nor its affiliate providers, pharmacies, or other service providers have any obligation to provide any health care services or pharmacy services unless and until full payment has been received or otherwise verified. You are responsible for keeping your payment information (such as credit card number and billing address) accurate and up-to-date at all times.
As described above, certain products or services offered on the Services may be offered on a subscription basis (“Subscription Services”). For Subscription Services, your payment method will be automatically charged at regular intervals as described during the checkout process for the applicable Subscription Services. You may cancel a subscription at any time before the cancellation cutoff date as indicated to you at the time you purchase a Subscription Service. You will also be informed about how you can cancel these Subscription Services.
EXCEPT AS OTHERWISE SET FORTH IN ANY RETURN OR REFUND POLICY PROVIDED TO YOU ON THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT DUE TO THE NATURE OF THE PRODUCTS AND SERVICES PURCHASABLE THROUGH THE SERVICES ANY APPLICABLE FEES AND OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.
We accept the following payment methods on our Site:
Payment Cards
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use, including without limitation credit and debit cards, Flex- and Health Savings Account Cards, and other electronic methods of payment as accepted by us from time to time. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Weight-Loss Guarantee
Shed offers a weight loss guarantee. You may be eligible for a refund or program credit if, after strictly following the program as prescribed, you do not lose up to 10% of your body weight within six months. Full compliance with the program requirements—such as regular check-ins, proper medication use, and adherence to lifestyle recommendations—is necessary to qualify for this guarantee. By participating in the program, you agree to these terms and conditions and acknowledge that adherence to the program and accurate reporting are essential for eligibility.
Please note that participation is subject to change at any time. We reserve the right to cancel the program or update these terms at our discretion, with changes applying to all future requests or claims. Who Qualifies For The Guarantee?
Medical Suitability: You must complete a medical evaluation and obtain approval through Shed’s network providers to ensure you are an appropriate candidate for treatment. This includes providing accurate health and weight information.
Program Commitment: The guarantee is valid only if you follow the prescribed program, including weekly medication use, diet, exercise, attending all follow-up appointments, and completing weekly check-ins through the member portal.
Program Posting: You are required to post once a day in Shed’s Community.
Medications: You must take consecutive weekly doses of your prescribed injectable medication (Compounded GLP-1, if available and as prescribed) for 26 consecutive weeks, totaling 26 doses without skipping any doses. Medications must be ordered through the client portal to be eligible and will be based on medical suitability. Note: Other medications, including tablet or liquid forms of Compounded Semaglutide or Compounded Tirzepatide, are not eligible under this guarantee.
Failure to Achieve Weight Loss: If, after meeting all the above requirements, you fail to lose 10% of your baseline weight as noted during your initial medical intake after 26 weeks in the program, you may qualify for Shed’s Weight Loss Guarantee Program.
Exclusions:
You are excluded from the Weight Loss Guarantee Program if:
You have certain medical conditions (e.g., thyroid cancer, certain metabolic conditions which result in weight gain, severe eating disorders, etc.).
You are pregnant or breastfeeding.
You have experienced hormonal changes during the program.
You are using other weight loss methods or medications other than prescribed by Shed’s network of providers during the program term of 6 months.
You have not met the qualifications above.
Verification:
To qualify for this refund, you must email us at support@tryshed.com and indicate which of the following options you will use to provide verification of your Weight Loss Guarantee:
(1) Healthcare Provider Verification
You will need to schedule a consultation with a third-party healthcare provider, at your sole cost, who will verify your weight loss in person. The provider must be a licensed physician or a qualified healthcare professional who is not a family member or relative. The provider must provide a written attestation confirming:
The date;
Your name;
Your weight;
The percentage of weight loss achieved during the six-month period; and
Any additional requirements as listed on our attestation form.
The attestation form must be submitted to us directly from the provider’s office within 14 days of sending the refund request email to support@tryshed.com.
(2) Self-Attestation
To qualify for the Weight Loss Guarantee under this option, you must self-attest your weight in your personal portal at least twice per calendar month for the entirety of the six month period. Each such self-attested weight entry will be time-stamped at the time of entry and must be recorded the same day that you measured your weight.
How Will the Verification Process Work?
All submissions will be reviewed by our team to ensure compliance with the verification requirements. Refund eligibility will be confirmed based on the accuracy and authenticity of the submitted verification using our attestation forms. Please note that:
Only submissions with all necessary materials included in our approved forms will be reviewed.
No other forms will be evaluated.
The final eligibility decision will be made at the sole discretion of Shed.
When Can You Expect Your Refund?
Approved refunds will be processed within 30 days of verification. The refund will be limited to the actual incurred cost of your Subscription or other eligible service paid over the first six months. Please note that:
Incidental costs, including those related to verification, other program fees, or additional products or services, are not included in the refund.
Refunds will be credited to the original payment method only.
Refund eligibility is non-transferable.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Shed Holdings, LLC and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Shed Holdings, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates (the “Shed Individuals”) from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. In no event shall Shed Holdings, LLC be held liable to you for; damages in excess of (1) what you actually paid for goods and services via the Site in any 12-month period or (2) $10,000, whichever amount is lower.
Applicable Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Utah. Any dispute relating to, arising out of, or otherwise connected to this Agreement or the services or products purchased or contracted on or through the Site shall be resolved exclusively in the State Courts of the State of Utah located in Salt Lake County without regard to conflicts of law principles. The prevailing party in any such litigation will be entitled to its reasonable attorney fees and costs.
You acknowledge and agree that you will not participate in any multi-plaintiff or class actions with regard to these Terms and Conditions, but rather will utilize only those methods and means of dispute resolution outlined above on an individual basis.
Availability
Due to availability or supply chain-related conditions which may not be foreseeable or predictable, Shed’s network of pharmacy partners may not be able to procure and provide to you brand-name medications. In that event, Shed will work with you to explore other fulfillment options, if available.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under any applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
support@tryshed.com
Effective Date: March 11th, 2025
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Shed Holdings, LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree and represent that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights or the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services and goods available on our Site.
The following services and products are available on or facilitated by our Site:
Telehealth Services
Weight-Loss Solutions
Nutritional Supplements
Health Coaching
Miscellaneous Goods
The services and goods will be paid for in full when they are ordered.
These Terms and Conditions apply to all the services and goods that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services and goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images and we cannot guarantee the accuracy of all services and goods we provide. You agree to purchase services and goods from our Site at your own risk.
We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid unless you have already received the service or product you ordered. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Financial Agreement
Payment of all fees is expected at the time of service or order via the payment method on file.
You hereby authorize payment of medical benefits directly to Shed Holdings, LLC for all services rendered and goods purchased where applicable.
For telehealth services, out-of-pocket payments can be made via credit/debit card, and are due at the time of purchase. Credit/debit card payments can be made directly within the Shed Portal.
You hereby warrant and agree that you understand that all Weight-Loss Programs with Shed Holdings, LLC are monthly subscriptions or subscriptions that renew at regular intervals and are only eligible for cancellation after two months or at the close of your renewal cycles, whichever is longer. You further acknowledge and agree that you must cancel any such Program or other ongoing subscription at least 14 days or more prior to your next billing date, otherwise you will be billed for any products or services included in your Program or subscription and cancellation will become effective after that final billing.
You agree that any appointment cancellation must be made within 24 hours of the scheduled appointment time. Failure to do so may result in the appointment charge being non-refundable and/or may result in a one-time $25 charge.
You agree that a prescription for a particular medication cannot be guaranteed and that being prescribed a medication is up to the discretion of the medical provider at the time of your appointment.
You agree that Shed Holdings, LLC reserves the right to stop, pause, or cancel a treatment plan, program, or other service for an individual at any time.
If you default on your account, you agree that you will be subject to finance and/or legal fees in addition to the total account balance.
You expressly acknowledge and agree to the above financial and cancellation policies. In the case of default payment, you are responsible for full payment of the balance, interest accrued, and any collection costs and legal fees incurred to collect on this account. You understand that insurance may not be accepted by Shed Holdings, LLC for its services. By utilizing the Site, including the ordering and/or purchasing of services or goods, you acknowledge that you have read, understand, and accept the information and conditions specified in this agreement.
Subscriptions
When you purchase a subscription through the Site, you agree that such subscription shall automatically renew and you will be billed until we receive notification that you want to cancel the subscription. All initial subscriptions have a minimum two month requirement before being eligible for cancellation. You must cancel any ongoing subscription at least 14 days or more prior to your next billing date. Failure to timely cancel your subscription will result in your being billed for any products or services including your subscription; your cancellation request will then become effective after that final billing.
Multi-Month Subscriptions
If you enter into a multi-month subscription, you agree that such subscriptions will commence on the start date of the agreement and continue for a minimum term as selected at your time of purchase (the “Minimum Term”), followed by a continuing regular-interval subscription period (together, the “Subscription Term”). You shall be billed for and pay the full amount of the Minimum Term at checkout, which amount may include a discount as reflected in your cart. After the Minimum Term expires, you shall pay the applicable subscription fee monthly or every 28 days during the Subscription Term, depending on the subscription product or service. You further agree to pay the standard pricing then in effect for the Subscription Term throughout the term. Payments shall be automatically billed to your designated payment method. The subscription will automatically renew each month unless either party provides written notice of termination at least 14 days prior to the end of the then-current term. Any cancellation of the subscription must be made in writing, and will be subject to the terms of cancellation and refund presented to you at the time you purchased your Subscription Term. Unless otherwise indicated at the time of purchase, you may receive a one-time, pro-rata refund of the unused portion of your Subscription Term, less fifty dollars ($50) per unused month.
Payments
You agree to pay all fees due for services requested and pursuant to all payment terms presented to you when engaging in transactions. Prices are subject to change at any point at our sole discretion. You will see a prompt for your payment details, such as your credit card information and any promotional codes you may have. By entering your payment information and submitting your request, you authorize us, our affiliates, or our third-party payment processors to charge the amount due, including recurring fees associated with Subscription Services (as defined below).
You understand and agree that you are responsible for all fees due to receive health care services and pharmacy services, including any fees charged by the health care organization(s) or provider(s) that provide services to you in connection with the Services. Your payments to Shed may include fees charged by health care organization(s) or provider(s) for health care services and/or pharmacy services, which Shed collects on their behalf. In the event that your credit card expires or Shed, our affiliates, or our third-party payment processors are unable to process your payment, you may receive notice for you to provide an alternative payment method. Neither Shed nor its affiliate providers, pharmacies, or other service providers have any obligation to provide any health care services or pharmacy services unless and until full payment has been received or otherwise verified. You are responsible for keeping your payment information (such as credit card number and billing address) accurate and up-to-date at all times.
As described above, certain products or services offered on the Services may be offered on a subscription basis (“Subscription Services”). For Subscription Services, your payment method will be automatically charged at regular intervals as described during the checkout process for the applicable Subscription Services. You may cancel a subscription at any time before the cancellation cutoff date as indicated to you at the time you purchase a Subscription Service. You will also be informed about how you can cancel these Subscription Services.
EXCEPT AS OTHERWISE SET FORTH IN ANY RETURN OR REFUND POLICY PROVIDED TO YOU ON THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT DUE TO THE NATURE OF THE PRODUCTS AND SERVICES PURCHASABLE THROUGH THE SERVICES ANY APPLICABLE FEES AND OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.
We accept the following payment methods on our Site:
Payment Cards
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use, including without limitation credit and debit cards, Flex- and Health Savings Account Cards, and other electronic methods of payment as accepted by us from time to time. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Weight-Loss Guarantee
Shed offers a weight loss guarantee. You may be eligible for a refund or program credit if, after strictly following the program as prescribed, you do not lose up to 10% of your body weight within six months. Full compliance with the program requirements—such as regular check-ins, proper medication use, and adherence to lifestyle recommendations—is necessary to qualify for this guarantee. By participating in the program, you agree to these terms and conditions and acknowledge that adherence to the program and accurate reporting are essential for eligibility.
Please note that participation is subject to change at any time. We reserve the right to cancel the program or update these terms at our discretion, with changes applying to all future requests or claims. Who Qualifies For The Guarantee?
Medical Suitability: You must complete a medical evaluation and obtain approval through Shed’s network providers to ensure you are an appropriate candidate for treatment. This includes providing accurate health and weight information.
Program Commitment: The guarantee is valid only if you follow the prescribed program, including weekly medication use, diet, exercise, attending all follow-up appointments, and completing weekly check-ins through the member portal.
Program Posting: You are required to post once a day in Shed’s Community.
Medications: You must take consecutive weekly doses of your prescribed injectable medication (Compounded GLP-1, if available and as prescribed) for 26 consecutive weeks, totaling 26 doses without skipping any doses. Medications must be ordered through the client portal to be eligible and will be based on medical suitability. Note: Other medications, including tablet or liquid forms of Compounded Semaglutide or Compounded Tirzepatide, are not eligible under this guarantee.
Failure to Achieve Weight Loss: If, after meeting all the above requirements, you fail to lose 10% of your baseline weight as noted during your initial medical intake after 26 weeks in the program, you may qualify for Shed’s Weight Loss Guarantee Program.
Exclusions:
You are excluded from the Weight Loss Guarantee Program if:
You have certain medical conditions (e.g., thyroid cancer, certain metabolic conditions which result in weight gain, severe eating disorders, etc.).
You are pregnant or breastfeeding.
You have experienced hormonal changes during the program.
You are using other weight loss methods or medications other than prescribed by Shed’s network of providers during the program term of 6 months.
You have not met the qualifications above.
Verification:
To qualify for this refund, you must email us at support@tryshed.com and indicate which of the following options you will use to provide verification of your Weight Loss Guarantee:
(1) Healthcare Provider Verification
You will need to schedule a consultation with a third-party healthcare provider, at your sole cost, who will verify your weight loss in person. The provider must be a licensed physician or a qualified healthcare professional who is not a family member or relative. The provider must provide a written attestation confirming:
The date;
Your name;
Your weight;
The percentage of weight loss achieved during the six-month period; and
Any additional requirements as listed on our attestation form.
The attestation form must be submitted to us directly from the provider’s office within 14 days of sending the refund request email to support@tryshed.com.
(2) Self-Attestation
To qualify for the Weight Loss Guarantee under this option, you must self-attest your weight in your personal portal at least twice per calendar month for the entirety of the six month period. Each such self-attested weight entry will be time-stamped at the time of entry and must be recorded the same day that you measured your weight.
How Will the Verification Process Work?
All submissions will be reviewed by our team to ensure compliance with the verification requirements. Refund eligibility will be confirmed based on the accuracy and authenticity of the submitted verification using our attestation forms. Please note that:
Only submissions with all necessary materials included in our approved forms will be reviewed.
No other forms will be evaluated.
The final eligibility decision will be made at the sole discretion of Shed.
When Can You Expect Your Refund?
Approved refunds will be processed within 30 days of verification. The refund will be limited to the actual incurred cost of your Subscription or other eligible service paid over the first six months. Please note that:
Incidental costs, including those related to verification, other program fees, or additional products or services, are not included in the refund.
Refunds will be credited to the original payment method only.
Refund eligibility is non-transferable.
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Shed Holdings, LLC and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Shed Holdings, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates (the “Shed Individuals”) from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. In no event shall Shed Holdings, LLC be held liable to you for; damages in excess of (1) what you actually paid for goods and services via the Site in any 12-month period or (2) $10,000, whichever amount is lower.
Applicable Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Utah. Any dispute relating to, arising out of, or otherwise connected to this Agreement or the services or products purchased or contracted on or through the Site shall be resolved exclusively in the State Courts of the State of Utah located in Salt Lake County without regard to conflicts of law principles. The prevailing party in any such litigation will be entitled to its reasonable attorney fees and costs.
You acknowledge and agree that you will not participate in any multi-plaintiff or class actions with regard to these Terms and Conditions, but rather will utilize only those methods and means of dispute resolution outlined above on an individual basis.
Availability
Due to availability or supply chain-related conditions which may not be foreseeable or predictable, Shed’s network of pharmacy partners may not be able to procure and provide to you brand-name medications. In that event, Shed will work with you to explore other fulfillment options, if available.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under any applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
support@tryshed.com
Effective Date: March 11th, 2025
Become the real you.
Start your weight-loss journey →
No insurance required
FDA approved options
Clinically-studied
100% online visit + checkout
